Refund and Return Policy
Scandweave Refund and Return Policy
1. General Policy
Scandweave strives to provide high-quality handcrafted products. However, if you are not completely satisfied with your purchase, you may return it for a refund, subject to the conditions outlined below.
2. Eligibility for Return
Returns are accepted within [Number] days of delivery for most items. Exceptions may apply to custom orders or sale items. Please contact us for specific return guidelines.
3. Return Procedure
To initiate a return, please contact us at [Your Email Address] or [Your Phone Number] to obtain a Return Merchandise Authorization (RMA) number. This number is crucial for processing your return.
4. Return Conditions
Returned items must be in their original condition, with all tags and packaging intact. Items that have been used or damaged are not eligible for a refund.
5. Refund Process
Refunds will be processed within [Number] business days of receiving the returned item and will be issued to the original payment method.
6. Exceptions
Custom orders and sale items are generally not eligible for returns or refunds.
7. Contact Us
For any questions or concerns, please contact us at [Your Email Address] or [Your Phone Number].
Last Updated: [Date]